PRIVACY POLICY
At Velvet Bloom Pastries (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
This policy applies to our website at velvetbloom.online and all services we offer, including online ordering, catering inquiries, and contact forms. By using our website or placing an order, you agree to the practices described in this policy.
Note: We are a small, home-based cottage kitchen business located in Denver, Colorado. We do not sell your personal data to third parties, run targeted advertising campaigns, or share your information beyond what is necessary to fulfill your order.
1. Information We Collect
We collect only the information necessary to provide our services. This may include:
Information You Provide Directly
Name, phone number, and email address when you contact us or place an order
Event date, location, and dessert preferences when submitting a catering inquiry
Delivery address for order fulfillment
Payment information, which is processed securely through our payment platform (we do not store your card details)
Any messages or notes you include when contacting us
Information Collected Automatically
Basic website usage data such as pages visited and time spent on the site, collected through Wix Studio’s built-in analytics
Device type and browser information for technical troubleshooting
Cookies and similar technologies used by our website platform (see Section 6 for more detail)
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your order or catering request
To communicate with you about your order, event details, or inquiry
To send order confirmations, receipts, and follow-up messages
To improve our website and customer experience
To comply with applicable legal obligations
We do not: sell your personal data, use it for targeted advertising, share it with data brokers, or use it for any purpose beyond what is listed above.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following limited circumstances:
With our payment processor (e.g., Wix Payments or similar) to complete transactions securely
With our website platform (Wix Studio) to operate our website and online ordering system
With law enforcement or government authorities if required by law or to protect our legal rights
Any third-party service providers we use are required to handle your data responsibly and only for the purpose of delivering services to us.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Specifically:
Order and transaction records are retained for up to 3 years for accounting and tax purposes
Inquiry and contact records are retained for up to 12 months
You may request deletion of your data at any time (see Section 7 for your rights)
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website is hosted on Wix Studio, which maintains its own security standards. Payment processing is handled through secure, encrypted platforms.
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you have concerns about sharing sensitive information, please contact us directly by phone or text at 720-846-2486.
6. Cookies
Our website uses cookies — small text files stored on your device — through the Wix platform. These are used to:
Keep the website functioning properly
Understand how visitors use the site (analytics)
Remember your preferences during your visit
You can control cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies for targeted advertising.
7. Your Privacy Rights (Colorado Privacy Act — CPA)
As a Colorado resident, you have the following rights under the Colorado Privacy Act (CPA), effective July 1, 2023:
Right to Know — You may request to know whether we are collecting your personal data and what categories of data we hold.
Right to Access — You may request a copy of the personal data we have collected about you.
Right to Correct — You may request that we correct any inaccurate personal data we hold about you.
Right to Delete — You may request that we delete your personal data, subject to certain legal exceptions.
Right to Data Portability — You may request your data in a portable, usable format.
Right to Opt Out — You have the right to opt out of the sale of your personal data or its use for targeted advertising or certain types of profiling. We do not currently engage in any of these activities.
To exercise any of these rights, please contact us using the information in Section 9. We will respond to your request within 45 days as required by law. We will not discriminate against you for exercising your privacy rights.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
9. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or would like to request access, correction, or deletion of your data, please reach out to us directly:
Velvet Bloom Pastries
Location: Denver, Colorado
Phone/Text: 720-846-2486
Website: velvetbloom.online
We aim to respond to all privacy-related requests within 45 days. If a request requires additional time, we will notify you within that initial period.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Velvet Bloom Pastries — Edible Art. Rooted in Heritage. Designed for Celebration.
Denver, CO — velvetbloom.online — 720-846-2486